Refund Policy
Last updated: 7/28/2026
At Filtered Blend, we're passionate about delivering premium coffee and beautifully crafted coffee gear. If something's not right, we'll work with you to make it right.
☕ Coffee Returns (Consumable Goods)
Due to the perishable nature of coffee, we're unable to accept returns for change-of-mind reasons. However, your satisfaction matters.
If you're not happy with your coffee, please contact us within 14 days of delivery. Depending on the situation, we'll offer a replacement, store credit, or a refund to your original payment method — no return shipment necessary.
📧 Email: support@filteredblend.com
Subject line: "Coffee Issue – Order #[Your Order Number]"
🧰 Accessories (French Presses, Tumblers, Mugs, etc.)
We accept returns of unused accessories within 30 days of delivery.
To be eligible for a return:
- The item must be unused, in the original packaging, and in resellable condition.
- Proof of purchase is required (your order number or receipt).
- Return shipping is paid by the customer unless the item is defective or damaged.
- No restocking fee is charged.
Once we receive and inspect your return, we'll process your refund to your original payment method within 5–10 business days.
To start a return, contact us at support@filteredblend.com and we'll send you instructions.
🔁 Exchanges
If your item arrived damaged or defective, please contact us within 14 days of delivery with a photo of the issue. We'll gladly send a replacement or issue a full refund at no additional cost to you.